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About The Proud Australian
Our Story
At The Proud Australian, we love Australia!... and if you live here you should be proud of it too. We created gear that gives you the deep down feeling of being proud to live in the best country in the world! That's why we started our store, to provide stylish, high quality gear that's for all Australians - no matter your heritage - if you live here - love it and be proud!
Our Mission
Our mission is to make fashion accessible to everyone. We want to help you express your unique style and feel confident in your own skin. We're always working to improve our selection and offer the best possible customer experience.
Our Values
At The Proud Australian, we believe in inclusivity, sustainability, and ethical practices. We work with suppliers who share our values and prioritize transparency and fairness. We're constantly striving to minimize our environmental footprint and make a positive impact in our community.
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Return and Refund Policy
Return and Refund Policy:
- Terms of return (normally within 14 days of purchase - unless extenuating circumstances)
- State of return (unworn with tags in place)
- Reason for return (e.g. incorrect size, damaged or wrong product)
- Process for return (Contact sales@theproudaustralian.com.au with reason for return and we'll give you all the details)
- Process of refund (i.e. refunds are usually processed within 3 working days, credit card providers do vary with return of funds)
- Best contact is sales@theproudaustralian.com.au
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